Description
Delivery Information
Local Deliveries will be delivered by ourselves with our Hiab Lorry which can deliver on driveways and over fences etc. This lorry can deliver up to 14 dumpy bags.
Please see below for all other deliveries
Nationwide (Non Local)Large orders will be pallet delivery. Delivery is by Pallex and shall be subject to access free from obstacles and good roads being available for the delivery vehicles to the point of delivery.
Please leave telephone number for the courier with address when purchasing and a note of which day is best for delivery as the person accepting the order must be at the address at the time of delivery. Please note the earliest delivery can be made within 2-3 day after purchase.
Deliveries are made on large tail lift offload articulated/ridged vehicles (not crane offload), with manually operated pump trucks placing the pallet as near to your property as is deemed safe. Delivery and off-load can only be made if there is suitable access and a flat level surface, free of gravel / uneven paving etc.
The driver will offload the pallets as near to where you require it subject to it being safe to do so. If the ground is unsuitable, pallets may be left on the roadside/kerbside at the driver’s discretion.
Undelivered orders will incur a re-delivery charge if due to poor access or missed delivery. It is the customers’ responsibility to inform the company if there may be an access problem, and suggest an alternative site for offload.
The company will not accept any liability for damages to property caused during delivery whereby the customer has instructed drivers or have made requests for goods to be placed anywhere other than on the kerbside. Where a delivery cannot be made on the due date as a consequence to access issues we will attempt a re-delivery at your request – an additional delivery charge will apply.
The delivery vehicles must be able to park in an area where the delivery is to be made; they cannot park in any restricted areas or in restricted parking zones. If a kerbside delivery has been made it is the customer’s responsibility to move the product from the place of delivery to the place required.
M Davies –
I recently purchased black ice chippings from this company, and I couldn’t be more pleased with my experience. The transaction was quick and easy, thanks to their user-friendly website and efficient checkout process. The staff was incredibly helpful, answering my questions promptly and ensuring a smooth purchase.
As for the black ice chippings themselves, they exceeded my expectations. The quality is outstanding, and they truly add a touch of elegance to my outdoor space. I highly recommend this product and the excellent service provided by the team. Looking forward to future transactions with this company!